We received a call last Sunday evening that a large Airbnb rental property in Bath had, essentially, been trashed. The owner was genuinely distressed as this was a property he & his partner had invested significant time & money making into a boutique stay location. The place had been used as the venue for a large party in which fixtures had been smashed, furniture urinated on, ceilings & walls smeared with food etc. etc.
The whole house was already booked from 3pm the next day (Monday) – could we help?
We were already fully booked for most of the week but, after consultation with the team, we found we could bring in some trusted back-up support to cover some communal area cleans (thank you, Ryan!).
- Deep-clean 7 bedroom carpets
- Remove vomit from beds & sanitise
- Treat & remove urine from corner sofa & deep-clean
- Stain treat & deep-clean modern rug
The team decided to deal with the contamination first. After donning ppe, we first dealt with the vomit on the upholstered sides of some of the beds. We removed the contaminant, disinfected the area, then rinse extracted the entire panel to avoid issues with watermarking.
Next, we attended to the sofa. This was a good piece of upholstery that was in danger of permanent damage. After vacuuming the fabric, we applied a solution to the urine stain to neutralise it.
This was followed by a general pre-spray, gentle agitation with a soft brush & then traditional rinse extraction. We added an eco-friendly, sanitising odour neutraliser to the rinse to allow full penetration and anticipate potential issues with any recurrent smell.
Green Man can deep-clean, deodorise & sanitise all soft furnishings using entirely eco-friendly products.
After the areas of contamination had been neutralised, we focussed our attention of deep-cleaning all bedrooms. The way we clean will sanitise as part of the process.
The stairs had suffered a lot of heavy traffic in muddy shoes.
As with everything else, it was
And, after all that, it looked a lot better!
Last of all was the large modern rug. This was badly stained with something that looked like tar or similar. It required some pain-staking close treatment using a variety of stain removal solutions & techniques.
Thankfully, after the preparation work had been done, the whole rug responded very well to the final extraction & looked like new once we had finished-
After the work had been completed, I had a phonecall from the owner who was delighted with the outcome. Not only had we completed the work within the 4 hour window we’d been given, but (with the exception of the rug) all elements were dry enough for the property to be available immediately.
If you manage an Airbnb or portfolio of rental properties, get in touch to find out how we may be able to support your work in making your properties clean & greener.