Fantastic odour neutralisation results in Gloucester.

Pete was called to assist in this property in Gloucester where there were significant odour issues due to cat urine.

The first step in successful odour neutralisation is locating the source of the odour so it can be addressed. This is not always an easy process but is vital to ensure the odour can be successfully neutralised. Without addressing the source, the odour will persist.

Once the source of the odour is located, the area is thoroughly cleaned to remove any bacteria and soiling. This is what you can see Pete doing here using the water claw for a deep rinse extraction. Once all areas of the source of the odour are thoroughly cleaned we can be confident the area is decontaminated.

Odour neutralisation in Gloucester
Odour neutralisation in Gloucester

The source of the problem in this instance was carpets, hard floors and upholstery, where the surfaces were holding onto the odour molecules.

After all these areas had received a thorough deep clean, it was time to move on to tackling the airborne odour contaminants.

Where there are multiple sources of the odour, there are gases released into the air meaning the whole area needs to be deodorised.

Once all the cleaning is done, Pete used a ULV (Ultra low volume) fogger with a water-based odour counteractant to tackle the airborne odour molecules.

This fogging ensures all areas are decontaminated and are left smelling fresh and clean.

Odour Neutralisation process
Odour Neutralisation process
During odour neutralisation cleaning.
During odour neutralisation cleaning.

We recommend after fogging the property is left empty for a short while to allow the product to dissipate and get to all the areas it needs to without being disturbed.

We are IICRC trained in odour neutralisation, you can read more about this accreditation here.

Pete has done a fantastic job, the source has been decontaminated and the odour addressed meaning the home will be a much more sanitary, and fresh smelling place to be.

Please do get in touch if you have a persistent odour in your home, or commercial premises that needs addressing. We offer this service in Bath, Bristol, Swindon, Gloucestershire, North Somerset and Cardiff.

Dirty water from odour neutralisation cleaning
Dirty water from odour neutralisation cleaning

Let’s see some impressive results! Before and after our deep cleans in Cardiff, Stroud, Bristol, and North Somerset.

We understand that when you are booking a service you want to know what results you can expect. Whilst this does vary depending on many different factors, we thought you would like to see a few examples of some impressive stain removal results.

Tough stain on light carpet
Tough stain on light carpet
Stains before cleaning
Stains before cleaning

The images on the left show some tough stains Pete faced recently in Stroud.

Stain removed from light carpet
Stain removed from light carpet
Stains after cleaning
Stains after cleaning

As you can see on the right, Pete’s hard work means you would never know there had been a stain there!

Before and after of sofa stain
Before and after of sofa stain

These impressive upholstery and carpet results were Sam’s hard work in Clevedon. This sofa had been stained by an unwell child and the carpet had seen a lot of footfall causing black marks and ground in dirt.

Before and after of footfall marks
Before and after of footfall marks

Sam has managed to achieve some really impressive results here, whilst still being environmentally friendly and using no harsh chemicals.

Carpet stains before and after
Carpet stains before and after

Domestic carpets get a rough deal, especially where children and pets are involved. Accidents and spillages are a part of day to day life but they can leave your carpets looking unappealing and unsanitary.

Cardiff stain removal results
Cardiff stain removal results

Here are some great examples of carpet cleaning in Cardiff recently where we have managed to remove the little accidents and make the carpets fresh and hygienic again as well as more resistant to any future spillages.

Before upholstery deep clean
Before upholstery deep clean
After our deep clean
After our deep clean

Certain areas on sofas, namely the arms and backs where heads rest, often get a lot of stains and marks. These can be from greasy hands, sweaty heads, spillages and general use, the more an area gets touched and used the more likely they are to get soiled.

Deep cleaning your sofa can make such a difference to the appearance as well as to the whole feel of your home. The stripy sofa above has been rejuvenated, the colours are more vibrant and the fabric is sanitised.

Progress picture of upolstry cleaning in Gloucester
Progress picture of upholstery cleaning in Gloucester

As you can see, impressive results can be achieved with our green methods.

Sometimes though, staining can prove permanent and despite all our experience, procedures and tools, stains may remain. There are several factors that can impact how likely a stain is to be removed, for example organic fibres are more absorbent and will cling on to any dyes or stains and due to their nature are also more likely to brown.

We pride ourselves on our honest and upfront approach, if our technicians think that staining is likely to remain, we will always discuss this with you. We offer an iron clad guarantee, which you can read more about here.

If you have any carpets or upholstery that are in need of stain removal, or a freshen up, our deep cleaning eco friendly treatment is what you need!

Please do get in touch by using the button below, we would love to help you.

Stunning cleaning results and scorching weather in Whittington, Gloucester.

Despite it being a heat wave and the hottest day of the year, Pete and Joanne were hard at work with a variety of deep cleaning tasks at this stunning barn in Whittington, Gloucester.

We were asked to come and rejuvenate some beautiful limestone flooring, as well as deep cleaning of carpets and very low moisture cleaning of seagrass carpets.

limestone border before
limestone border before
limestone border after
limestone border after
Limestone before 2
Limestone before 2
limestone after
limestone after

The images above show how well Joanne and Pete’s hard work paid off as these limestone areas came up beautifully and looked as good as new. Using our deep cleaning methods alongside a polish and seal, this limestone has been transformed not only in looks but in terms of its longevity. The process itself will leave the floor more resistant to stains and spills. You can read more about our limestone cleaning process here.

Limestone cleaning
Limestone cleaning
Joanne and Pete
Joanne and Pete
beautiful scenery
beautiful scenery

After some refreshments in the shade in this gorgeous garden Pete and Joanne moved on to cleaning the carpets and the seagrass.

Sisal and seagrass carpets require a very low moisture (VLM) clean due to the way in which the fibres will absorb water. After a thorough vacuum, a powerful, environmentally friendly cleaning compound is worked into the fibres to lift as much dirt and bacteria as possible. Once this has been allowed to dwell it is then vacuumed up leaving the sisal/seagrass freshened and more hygienic.

The team then moved on to our standard process for cleaning the other carpets.

Rinse Extraction
Rinse Extraction

Pete can be seen here rinse extracting the carpets. Rinse extraction is the last step in our deep cleaning process.

The full, eco friendly process we use incorporates;

  • Pre-testing
  • Dry extraction/vacuuming
  • Spot/stain treatments, as necessary 
  • Eco-sanitising pre-spray 
  • Rotary agitation
  • Traditional rinse extraction (sometimes called steam cleaning)

Professional Carpet Cleaning
Professional Carpet Cleaning

This process ensures the carpets are thoroughly cleaned whilst ensuring no chemical nasties are left behind as we use all eco friendly products.

After rinse extracting, the carpets need some time to dry out, we usually estimate a few hours until they are fully dry. The scorching conditions for this work would have meant these carpets dried out in record time!

If you would like to see these impressive techniques and results in your own home, please don’t hesitate to get in touch. We would be delighted to help you, heat wave or not!

How to keep your carpets looking great for longer.

When thinking about maintaining the upkeep of your home, we often think about decorating, garden makeovers, possibly a kitchen or bathroom renovation but the flooring, specifically the carpets are often overlooked.

The life expectancy of a carpet varies hugely based on the usage & care shown to it over the first few years following installation. Allowing soiling & stains to go untreated cuts their life-span down significantly.

Should you vacuum every day? Yes, nearly 85% of dirt found in carpets is bought in on peoples footwear. This dirt then sinks into the fibers of the carpet where it accumulates & therefore becomes more difficult to remove. The best way to beat this is to vacuum every day, preferably using a high quality vacuum cleaner.

Vacuuming carpets can also release any allergens that are embedded within the fibres into the air where they are then inhaled & potentially cause allergy symptoms. Choosing a machine that has a air (HEPA) filter will also effectively remove allergens & a fully sealed system to prevent them from purposely being released.

Before and after of footfall marks
Before and after of footfall marks
Deep clean of wool carpet in childs nursery in the Cotswolds 1
Deep clean of wool carpet in childs nursery in the Cotswolds 1

Conducting an annually or bi-annually professional carpet clean is also recommended. This involves a much more thorough deep clean & will ensure any remaining soiling is removed.

Always use a certified company for a hot water extraction to ensure that it is done properly.

If you have a spillage on your carpet, it will most likely stain the carpet if not treated straight away. Applying a good stain protector can significantly reduce the likelihood of spillages causing permanent staining, as long as you are able to address the issue fairly soon.

A stain protector can be applied after a professional clean has been performed or once you have bought a new carpet. Either way, a quality stain protector will help protect your carpets for longer.

Carpet stain protection in Bath and Bristol

Carpet repairs are something that doesn’t often cross peoples minds. However if you have damage to your carpet such as a burn, hole or permanent stain, this can potentially be repaired.

A successful repair depends on their being a donor piece of the same carpet available. This can either be an off-cut or taken from a cupboard or an out of the way area. Ideally there should be more donor carpet than the area that needs repairing.

During a carpet repair in Bristol
During a carpet repair in Bristol
After picture of a successful carpet repair in Bristol.
After picture of a successful carpet repair in Bristol.

If you would like to enquire about any of the services we have mentioned in this article, please do not hesitate to get in touch with us.

Thank you for reading!

Brilliant commercial carpet cleaning in Gloucester

Last week our technicians Pete and Rob visited an office block in Gloucester for some commercial carpet cleaning. As you can see there was some significant staining, that with our professional techniques we managed to remove.

Office carpets often get a lot of heavy use and footfall, our process of environmentally friendly carpet cleaning can get your office feeling like a much nicer place to be!

After a thorough vacuuming to remove as much of the dry soil as possible, and pre treating the heavy soiling and staining we use our rotary agitator.

The rotary agitator works by brushing the fibres in the carpets to bring all the deep, hidden dirt to the surface for removal. Our industrial machinery can get your carpets looking fresh and sanitised. Here you can see our technician Rob using this machine to ensure a rigorous yet environmentally friendly deep clean.

If you are struggling to find a commercial, or domestic carpet cleaning company local to you then look no further!

If you have any questions about our processes or what we can offer you please don’t hesitate to get in touch, you can do this on our contact us page.

Commercial office carpet cleaning in Gloucester for Tricel

Commercial office carpet cleaning in Gloucester for Tricel

When Tricel called us to survey to clean their office carpets in Gloucester, we were delighted to help. Tricel are manufacturers of a wide variety of core equipment for water treatment, as well as meter boxes & road safety. In industrial situations like these, we tend to find that there is a gradual cross-over of foot traffic between the manufacturing & administrative areas, leading to heavy build-ups of soiling over time.

Our initial survey had confirmed that the offices had areas of heavy foot traffic & would need traditional rinse extraction cleaning, as opposed to the less intensive low-moisture systems we sometimes offer commercial customers.

How we clean commercial carpets

Green Man spend considerable time training all technicians in the full spectrum of professional carpet cleaning, including the type of carpets we find in the industrial arena. As in this case, low-profile commercial carpeting is able to hide a heavy soil load & can present problems when drying, if you’re not aware of what you’re doing.

Commercial office carpet cleaning in Gloucester 5
Commercial office carpet cleaning in Gloucester 4

The “before & after” above demonstrates not just our ability to remove the coffee/ink/tea type of stains we encounter in a conference room scenario, but also a significant improvement in the general initial grubby appearance of the carpets. It should be said that almost every office we encounter suffers the same type of heavy use.

Only rinse extraction cleaning techniques will properly remove this level of soiling, as well as sanitise commercial carpets.

This will usually involve:

  • Industrial-grade vacuuming using Sebo BS36 & BS46’s
  • Detergent-free, soil lifting pre-spray
  • Rotary agitation
  • Spot/stain treatment
  • Traditional rinse extraction/ hot water extraction (aka steam cleaning)
Commercial stair carpet cleaning in Gloucester 1
Commercial stair carpet cleaning in Gloucester

Stair carpets are treated in the same way, but using a specific stair-tool to focus the cleaning power where it’s needed.

Commercial office carpet cleaning in Gloucester 6
Commercial office carpet cleaning in Gloucester 2

The finished result was very good & a huge quantity of soil was recovered from the carpets, which now have up to 2 years before they will need re-cleaning.

If you manage a commercial premises or are a facilities manager looking for some help maintaining the appearance of your property, please feel free to get in touch. We offer free surveys for all commercial work & are also able to offer consulting regarding cleaning regimes & solutions.

Thanks for reading!

Commercial Carpet Cleaning in Gloucester

When a desert parlour called our team to look at the shop’s iconic mats, we were only too pleased to help. Commercial carpets & mats in restaurants can sustain heavy foot traffic from customers, organic spillages, as well as a build up of greasy accretions from the kitchens. A range of issues is always an interesting challenge, requiring a good understanding of cleaning chemistry & process.

Unusually, rather than cleaning these particular rugs in situ, we brought them home to the back garden! This is not our standard practice but because the restaurant was busy serving delicious deserts, it would have meant significant health & safety concerns and inconvenience for customers.

How we cleaned these commercial carpets:

  1. The heavy foot traffic had created a heavy soil load. The first line of attack was professional vacuuming using the Sebo BS46 (pictured above). The motorised beater bar agitates & lifts the pile, while a separate vacuum motor has the power to recover up the 72% of the available soil before we have even applied a pre-spray.
  2. Organic spillages from food & drink can contain proteins, oils, sugars & all manner of ingredients. We used an eco-friendly, bio-cleaning solution that literally digests these soil types and holds them in suspension for easy rinsing.
  3. Greasy soils are often treated with harsh, highly alkaline cleaning detergents. Here we were able to emulsify the oil using a colloidal solution that breaks the bond between the carpet fibres & the grease, enabling us to rinse it out with hot water extraction cleaning.

How did we do?

If you would like to talk about a premises you manage, or have a general enquiry regarding commercial carpet cleaning, or our general commercial cleaning services, please use the details on our Contact page.

Thank you for reading!

Harlequin dance floors – full strip & seal

Last week, three of the Green Man team worked in this beautifully light dance studio in Gloucester. We regularly carry out stripping & sealing of hard flooring, but the two studios here combined to form a huge area to work with. 

The video

We have created a short video that provides an overview of the process…

Harlequin is the performance floor of choice for the world’s most prestigious dance and performing arts companies, theatres, venues and schools, production companies and global events.”

Our initial survey for cleaning the flooring confirmed that it would require a full strip & seal. If you look at the diagram below, you will see how the floor is constructed-

Allegro Vinyl Floor Illustrations for web


The floor is designed to be coated with a vinyl polish to create a glossy, non-slip finish. Over time (and with repeated mopping), the floor dulls and accumulates a lot of dance-related wear & tear.

What we had not anticipated was that the owner of the floor had lovingly applied new coats of polish each year for 10 years! 

This meant that an enormous quantity of polish has to be dissolved using stripping solution & weighted rotary machines.


Once this stage was complete, we could apply the new coats of seal. As professional hard flooring contractors, we refer to the refinishing product as “seal”, although it is sometimes clearer to call it polish!

After 4 day’s work involving 3 of us in total, the floors looked fantastic…

If you have an enquiry about your own dance studio or theatre flooring, or about our commercial hard floor cleaning/ polishing services. we’d be delighted to hear from you.

Thanks for reading!

Specialist velvet upholstery cleaning

Pure cotton velvet requires careful attention & is easy to damage through rinse extraction cleaning. Because it is a “cut pile”, the individual cotton threads will tend to compact when wet.

It is for this reason that many upholstery cleaning companies will either refuse to clean velvet, or insist on using large quantities of volatile solvents to do the job. Dry cleaning solvent has its place in the arsenal of a professional fabric cleaner, but will not yield particularly good results for a general clean.

The owner of this particular velvet sofa had informed us that their cat had urinated on the fabric multiple times & that the visible damage & odour needed professional attention.

Avoiding damage

Stain removal from velvet

This image & the (very dull!) video below demonstrate how wetting affects a velvet pile and- importantly- how using a velvet “boffin” brush can reset the pile & reduce the risk of damage.

Removing pet urine from velvet

Urine will always leave uric salts within fabric, which need neutralising & removing. This creates an interesting problem when the fabric is velvet, as we will usually be looking to use as little moisture as possible to avoid potential damage.

In this case, our technician applied a specific urine neutralising solution to the velvet in minimal quantities using a sponge, rather than spraying it directly onto the fabric. This reduced the chance of the pile collapsing & ensured that we were able to remove the cat pee odour.

Our team are IICRC approved in Odour Control & have a range of solutions & equipment to tackle most issues.

Conclusion: The final result (which, alas, we forgot to photograph) was an odourless, sanitised & visually clean velvet sofa which our client was delighted with. This type of work tends to take a little longer than standard upholstery cleaning, but we find it very satisfying when we can bring this luxury fabric back to its true potential condition.

If you have any questions about our professional velvet cleaning process, please get in touch.

Thank you for reading!

Cleaning & sealing a Victorian tiled hallway

Many homes from the Victorian/Edwardian era contain skillfully laid tiled hallways. When they were originally installed, they would have then been cleaned & oiled at least once a week. In the more recent modern era, mopping is the main method of cleaning and brings with it a few issues.

“What has this floor been cleaned with?”

The chances are that most tiled floors are cleaned with a general detergent based solution. Over time, the sticky residues left by mopping with detergent accumulate in the grout lines and flaws in the tiles, attracting further dirt. If this is combined with insufficient rinsing, then you will find that entrance tiles can soon lose their vibrant colours beneath layers of soil.

Victorian tile cleaning in Cheltenham
Pointing finger L

This image shows a typical example. The floor is actually quite recent, but a regime of heavy footfall & standard mopping has lead to a dull, faded appearance.

After an initial survey to determine the quality of the installation & integrity of the tiles, our technician performed a simple test of the seal (this is done by pouring a small amount of water onto the surface of a section of tiles to see if the water is absorbed).

Any absorption indicates that the seal has failed & will require new applications of a sealant. 

The Clean

Stage One:

First of all, we conduct a thorough sweep & dry extraction of all debris & loose material on the floor.

Stage Two:

Next, we apply an eco-friendly tile specific alkali cleaning solution to break down historic deposits of soil, grease and layers of ingrained detergent residues. We do this in stages, using either a rotary machine or a more specialist agitating device (example video below) to ensure the floor is scubbed as thoroughly as possible.

How we deep-clean & re-seal Victorian tiles

Stage 3:

After the cleaning solution has broken down the layers of dirt in the tiles, we extract the resulting slurry using a rinse extraction machine or a “wet pick-up”. We then clean & rinse the floor again using pure water only. This tends to be the last stage of Day 1.

Stage 4:

On Day 2, only after the floor is completely dry, we begin applying the new layers of seal. The type of seal depends on the preferred finish type of the homeowner – in this case, we were instructed to put down a satin finish. After the initial layer has been applied, we allow the seal to dry or “cure” before applying further coats.

“A completely reinvigorating facelift”

Pointing finger

After 3 layers of sealant have been applied, the job is complete.

You can see in the image opposite that not only have these tiles been deeply cleaned, but that their colours are now enhanced.

This is the beauty of applying the right type of seal – you are protecting your floor from scuffs & spills, as well as giving the very first area of your home that people see a completely reinvigorating facelift.

Victorian tile sealing in Cheltenham

If you have any questions regarding the cleaning, sealing or general maintenance of your floor tiles, or any type of stone or laminate flooring, please do get in touch using either our  CONTACT page, or by calling your local branch of Green Man using the number at the top of the page.

Thank you for reading.