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Flood Restoration

IN CASE OF EMERGENCY, PLEASE CALL OUR FLOOD MANAGER ON 01225 292209

When a flood occurs, it is important to take action quickly to prevent water causing permanent damage or serious contamination to your property.

It is also a key part of most insurance policies that the policy holders take what steps they can as soon as possible to mitigate unnecessary further damage.

Green Man have a responsive & well qualified team equipped with the right machines & industrial strength, yet eco-friendly solutions.

Our aim is to limit the damage to your home or office premises & help get you back on your feet as quickly as possible. 

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IICRC Water Restoration Technician
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Our flood related service areas include:

Bristol, Bath, Cardiff, Cheltenham, Chippenham, Frome, Gloucester, Oxford & Swindon

Initial Response & Survey

  1. Upon visiting your property, we will conduct a risk assessment & survey to ensure that you are as safe as possible & any potential hazards are identified. This will also inform our report to your insurance company. Anything that can be done immediately to reduce any potential for further damage will be initiated at this point.
  2. We will then share our findings with you & ensure you understand the proposed work.
  3. At this point, we will outline a clear plan & obtain your consent to continue. We are able to liase with your insurance company’s loss adjustor if required.
  4. Using moisture sensor instruments, specialist cameras & physical surveying methods our technicians will then inspect all areas to detect the extent to which water has spread. This is key to creating a drying plan.
Flood restoration in Bristol
Flood survey in Bristol

After the drying plan has been agreed, we will then:

  • Remove standing water & extract water from saturated, recoverable soft furnishings
  • Remove any materials that may inhibit effective drying (obtaining clear consent from either yourself or your loss adjustor where these may be objects of either sentimental or financial value)
  • Disinfect any contaminated areas
  • Install drying equipment (air-movers, dehumidifiers etc.) to begin effective drying
  • Monitor the drying process & make adjustments, if needed
  • Communicate clearly & honestly with you/ your loss adjustor throughout the process
  • Determine that your home/premises have returned to their pre-loss condition, remove our equipment & professionally clean any affected soft furnishings

Our Water Recovery Method

1. High Volume Extraction – recover as much waste water as possible from floors, cavities, carpets etc. using our industrial extraction machines.

N.B. If water is contaminated, this will involve likely evacuation of your property & appropriate protective measures put into place to ensure contamination risks are contained.

2. Removal/ assessment of furnishings. Property & furnishings undamaged will be removed from the affected areas. Soft furnishings that are damp can either be treated in situ or removed for treatment.

3. Application of anti-microbial to mitigate any potential for bacterial onset (very likely  in the increased humidity environment).

4. Rinse & recover waste water from the carpet a second time to ensure any contamination is thoroughly removed.

From this point onwards, the procedure will vary depending on the particular circumstances of the job.

This is an approved, thorough procedure that is designed to rapidly secure a positive outcome for your soft furnishings and avoid the often unnecessary step of replacing your carpets.

K E Y S E R V I C E S

  • Water extraction
  • Moisture Level Surveying
  • Property Drying Service
  • Dehumidifier hire
  • Thermal Fogging

If you’ve recently been flooded & would like to find out if we can help, please get in touch for a no-obligation discussion with one of our technicians.

Contact Us Today


“…take quick action to avoid secondary damage” At the end of September, Green Man were called to deal with an escape of water in a tenanted property. The priority was to make the flat habitable as soon as possible, and also to take quick action to avoid secondary damage. The damage had been caused by … Read more
A slow escape of water from an adjoining bathroom had caused black mould beneath the bath, as well as brown water damage to the carpet. We were asked to attend this apartment near the waterfront in Portishead last week in order to put things right. Although we wouldn’t classify this as a flood, it serves … Read more
A flood in your home can be devastating, and is certainly something you want to get addressed as soon as possible. Prior to Christmas, Pete was called to this domestic property in Cinderford to address an escape of clean water in a living room that had soaked the carpets. After an initial survey to assess … Read more
This weekend, our team attended a Category 2 escape of water at a music college in the Stokes Croft part of Bristol. Category 2 indicates the level of contamination in the water. In this case, the grey flood water had overflowed from the communal toilet area. Because we were able to attend within 48 hours … Read more
A few week’s ago, we were called out to a cottage alongside the River Wye in Chepstow. A pipe fitting beneath the upstairs bath had failed, eventually causing the living room ceiling to collapse. The initial mess of ruined plasterboard had already been cleared by the owner, so our role was to assess the situation … Read more
When a flood occurs, it is preferable to deal with it fast. Water tends to move quickly and is capable of moving in unexpected directions, so a rapid response is preferable to prevent as much damage as possible. A few weeks back, Green Man were called out to deal with a Cat 2 escape of … Read more
Yesterday, we were called out to investigate a flood in a basement bedroom. A rapid response is vital in flood restoration work, so we attended the property within three hours of the initial call. Unfortunately, the owner had called another company 4 days ago! Needless to say, this company had not turned up. Unfortunately, this contributed … Read more

BATH

2 Oxford Terrace
Tyning Road
Combe Down
Bath
BA2 5HH
Open 8.30am – 6.00pm

BRISTOL (HQ)

7 Stoneleigh Crescent
Knowle
Bristol
BS4 2RF
Open 8.30am – 6.00pm

GLOUCESTERSHIRE

29 Albert Place
Cheltenham
Gloucestershire
GL52 2HR
01242 906576
Open 8.30am – 6.00pm

WILTSHIRE

93 Bolts Croft
Chippenham
SN15 3GQ
01249 561064
Open 8.30am – 6.00pm