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Odour Control

When unusual or unpleasant smells linger in your property, you may find you need professional assistance to determine the cause. Our team are certified by the international body, the IICRC in Odour Control and fully equipped to help.

  • Our first stage of odour control is to Remove or eliminate the source. In light to moderate odour situations, odour control usually begins in the source area. This sometimes involves a certain amount of detective work, but is important to ensure we are focussing on the root cause of the problem.
  • Second Principle: Clean (or “Treat”) the source area. Smells & odours are usually caused by bacteria or volatile compounds which will leave a detectable trace even after the offending source is eliminated. For this reason, the surrounding area will often need to be treated with a commercial grade cleaning solution.
  • Third Principle: Recreate the conditions of contamination by penetrating the affected areas in the same manner as the original contamination was deposited. This will be done with a odour pairing or neutralising agent in order not to simply mask the smell, but to chemically deactivate it.
IICRC Water Restoration Technician

Who are the IICRC?

The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the Inspection, Cleaning and Restoration Industries. The IICRC, originally named the  International Institute of Carpet and Upholstery Cleaning Inc. (IICUC), was founded in 1972 by Ed York.  Since starting in 1972, the IICRC has evolved into a global organization with more than 60,000 active Certified Technicians and more than 6,000 Certified Firms around the world.

Earlier this week, Pete & Tom spent most of the day working together on some upholstery & carpet cleaning at a residential address in Paulton, Bristol. The customer had a vast array of upholstery for cleaning as well as some carpets that needed a little attention after a few potty training incidents! First up was … Read more
Pete and Mike were working together on some commercial hard floor cleaning in beautiful surroundings at a popular visitor attraction in Slimbridge, Gloucestershire this week. This is a busy tourist attraction where there are hundreds of pairs of feet travelling over the hard floors, often with muddy boots and shoes. Due to the high level … Read more
Our pets bring a lot of fun & joy into our homes, but they can also cause a wide range of problems to our carpets & upholstery. One of the most common causes of complaint is pet urine stains & odours on carpets which was the case recently for one of our Bristol customers. The … Read more
This weekend, our team attended a Category 2 escape of water at a music college in the Stokes Croft part of Bristol. Category 2 indicates the level of contamination in the water. In this case, the grey flood water had overflowed from the communal toilet area. Because we were able to attend within 48 hours … Read more
Did you know we offer decontamination services as well as the services you see us blog about more frequently? Decontamination services can be used in a wide variety of locations from homes to businesses such as doctors surgeries and care homes. Decontamination services can be used to control an outbreak of viruses, such as coronavirus, … Read more
Pete was called to assist in this property in Gloucester where there were significant odour issues due to cat urine. The first step in successful odour neutralisation is locating the source of the odour so it can be addressed. This is not always an easy process but is vital to ensure the odour can be … Read more
We were called to urgently assist with this sofa and armchair that had unfortunately become heavily soiled by bodily fluids in Stockwood, Bristol. Below you can see several images showing the extent of the staining our technician, Sam, was sent to improve on this morning. Bodily fluids can prove very difficult to remove when they … Read more

BATH

2 Oxford Terrace
Tyning Road
Combe Down
Bath
BA2 5HH
Open 8.30am – 6.00pm

BRISTOL (HQ)

7 Stoneleigh Crescent
Knowle
Bristol
BS4 2RF
Open 8.30am – 6.00pm

GLOUCESTERSHIRE

29 Albert Place
Cheltenham
Gloucestershire
GL52 2HR
01242 906576
Open 8.30am – 6.00pm

WILTSHIRE

93 Bolts Croft
Chippenham
SN15 3GQ
01249 561064
Open 8.30am – 6.00pm