Velvet Upholstery Cleaning in Lechlade

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Earlier this week, we were in Lechlade conducting a full deep clean of multiple velvet items in a classic Cotswold cottage. Conducting an eco-friendly clean of true cotton velvet can present multiple challenges to an upholstery cleaning technician, not least the danger of damaging the delicate pile.

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In the short timelapse video below, our technician Pete is demonstrating the basic velvet cleaning method. Using a completely eco-friendly solution, he is able to conduct a full rinse extraction clean of this Ottoman without damaging the pile of the delicate fabric-

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Careful pre-testing and post-clean re-grooming of the upholstery pile or nap are vital to ensure a thorough and safe job are completed to our customer’s satisfaction here.

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The images below are a combination of “Before & After” photos, which give you a good idea of the effectiveness of the method.

The yellow sofa is a favourite of the resident dogs and, as you can see, we managed to lift the majority of embedded oil that had transferred into the cotton…

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In addition to the velvet items, we were also asked to clean a cotton Edwardian style sofa.

Here too we conducted the full professional method:

  • Pre-test
  • Careful vacumming of fabric
  • Attend to stains
  • Apply eco-sanitising pre-spray
  • Careful agitation
  • Traditional rinse extraction

The image here is taken during the final extraction process to demonstrate the difference we made-

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If you have an enquiry relating to velvet upholstery cleaning or any of our specialist cleaning services, please feel free to get in touch.

Thank you for reading.


Category 2 Escape of Water – Flood restoration

Yesterday, we were called out to investigate a flood in a basement bedroom. A rapid response is vital in flood restoration work, so we attended the property within three hours of the initial call. Unfortunately, the owner had called another company 4 days ago!

Needless to say, this company had not turned up.

Unfortunately, this contributed to several factors that compounded the original issue:

  1. The clean water that had leaked now needed to be classified as “grey water”. This is because enough time had passed in conditions favourable to microbial growth.
  2. The water had saturated the carpet and been allowed to penetrate the concrete sub-floor. This will take considerably longer to dry.

The next stage involved creating a survey of the affected area. In the image, you see the use of an infrared thermometer. This is useful as it gives a good idea of areas that may be evaporating, and therefore have a lower temperature.

In this case, the temperature readings allowed us to confirm that the area the tenant had said was most affected was where we should focus

Monitoring temperature Flood restoration Bristol
Measuring humidity Flood restoration Bristol 980x656 1

Stage 1: Pre-inspection

Our team (me & Aaron!) took initial humidity readings outside and inside the property.

This gives us a good sense of how the flood has impacted on the property. In this instance, internal humidity levels were over 60%, meaning that there was already a danger that microbial growth could have begun.

This was more likely as the property was near the river and the weather has been warm for several weeks.

Having determined the site of the flood, we removed most of the furniture (sufficient to treat the affected areas) and lifted the carpet and underlay for inspection.

We used our concrete moisture meter to take accurate readings of the moisture levels here. Unfortunately, the readings at this point were off the scale! The concrete was saturated, meaning that this area would need to remain exposed for focussed drying.

Flood restoration cleaning in Bristol
Flood restoration cleaning in Bristol

Once the survey was complete, we contacted the owner & explained our findings. Between the owner and the tenant, we discussed the possibilities. Unfortunately, because of the current Covid-19 lockdown, there was no alternative accommodation for the tenant. We devised a plan to:

  1. deep-clean the affected areas
  2. sanitise all surfaces
  3. leave the affected areas exposed for drying
  4. while still allowing the tenant to sleep in her bedroom!

Now it was time to get the machines out and begin the cleaning process. We moved the bed (in what is quite a tight area) and conducted a full deep-clean on the carpet, using an anti-microbial solution that will kill and continue to suppress any potential mould growth.

Dehumidifier hire
Dehumidifier hire

Once the carpet & underlay had been cleaned and got as dry as possible, we exposed the sub-floor as far as necessary.

We put the bed back into place and positioned a commercial dehumidifier & air-mover to allow for maximum recovery of water from the concrete, carpet, underlay & the room in general.

We will be able to monitor how much water we remove using the following measures:

  1. How much water the dehumidifier removes from the air
  2. The relative humidity in the room compared to Day 1 of the work
  3. The moisture content of the concrete (as well as any visible change in appearance)

The work took about 2.5 hours for both of us to complete.

Once we were done, we explained to the tenant how to turn the drying machinery on & off, so that she would be able to sleep comfortably without the noise of the kit. This may also have helped her feel empowered and part of the process. We had explained the methodology from start to finish so that she had the peace of mind that the room had been throughly cleaned and any microbial action stopped in its tracks using an eco-friendly solution that poses no risks to her health.

If you would like any further information about our flood restoration services, please follow the link here or drop us a line on our Contact page.

Thank you for reading!

End of tenancy carpet cleaning – double clean!

End of tenancy carpet cleaning Bristol

This week, we attended a deep end of tenancy/start of tenancy clean at a beautiful apartment in Bristol. It should have been a very straightforward job:

  • Empty bedroom
  • Large space to work in

However, the condition of the carpet was very poor.

The texture of the carpet had meant that a large amount of dry soiling was bound into the carpet fibres.

The first step was intensive vacuuming using our industrial Sebo BS36. We vacuumed slowly both horizontally & vertically. By the times this stage was complete, there was already a noticeable difference.

After a high performance eco-friendly pre-spray had been applied & agitated evenly throughout the carpet using a rotary machine, it was time for the final rinse extraction.

This is the stage that is sometimes called “steam cleaning”. Ordinarily, this is a linear process beginning from one end of the room and ending at the other side. This time, owing to the state of the carpet, we found we needed to conduct this stage both horizontally & vertically (like the vacuuming earlier).

The machine we were using can produce 800 psi, so it wasn’t a lack of power. It was simply that the carpet had significant amounts of compacted soiling that needed specific treatment.

As professional carpet cleaners, we are committed to ensureing every job is our best work. Sometimes, this means taking significantly longer to ensure the work is to a standard we can be proud of.

End of tenancy carpet cleaning in Bath

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Two of us were out in Weston village, Bath yesterday conducting a deep carpet clean as part of an end of tenancy cleaning job.

Prior to confirming the work, we had discussed  social distancing, use of PPE and regular hand washing to ensure we were protecting both ourselves and our client.

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As this was our first job post-lockdown, we allocated double the usual amount of time so that we could make sure all elements of our eco-friendly clean could be carried out safely.

This involved:

  • Industrial vacuuming
  • Spot & stain treatments
  • Eco-friendly and sanitising pre-spray
  • Mechanical agitation
  • Traditional rinse extraction


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In the images, you see our technician Aaron wearing face mask & gloves, both key elements in our strategy to counter cross contamination.

One of the main reasons we now need to factor additional time for our work is that our equipment needs to be cleaned down & decontaminated after each job.

Normally, we would rinse through our kit after a job. Now we need to use a sanitising solution to ensure we are operating safely and in a consicentious manner.

If you have any questions about our carpet cleaning services, end of tenancy cleaning, hard floor  or upholstery cleaning, please feel free to get in touch to talk through how we might be able to help.

Stay safe,

Jon – Green Man


Contamination Control Certification

Here is my certificate from the Global Biorisk Advisory Council (GBAC) for the excellent & informative training course for cleaning professionals.

This course was to prepare for, respond to and recover from biohazards in the workplace. By completing the course, I revised infection and contamination control measures for infectious disease outbreak situations such as the novel coronavirus (SARS-CoV-2).