Specialist velvet upholstery cleaning

Pure cotton velvet requires careful attention & is easy to damage through rinse extraction cleaning. Because it is a “cut pile”, the individual cotton threads will tend to compact when wet.

It is for this reason that many upholstery cleaning companies will either refuse to clean velvet, or insist on using large quantities of volatile solvents to do the job. Dry cleaning solvent has its place in the arsenal of a professional fabric cleaner, but will not yield particularly good results for a general clean.

The owner of this particular velvet sofa had informed us that their cat had urinated on the fabric multiple times & that the visible damage & odour needed professional attention.

Avoiding damage

Stain removal from velvet

This image & the (very dull!) video below demonstrate how wetting affects a velvet pile and- importantly- how using a velvet “boffin” brush can reset the pile & reduce the risk of damage.

Removing pet urine from velvet

Urine will always leave uric salts within fabric, which need neutralising & removing. This creates an interesting problem when the fabric is velvet, as we will usually be looking to use as little moisture as possible to avoid potential damage.

In this case, our technician applied a specific urine neutralising solution to the velvet in minimal quantities using a sponge, rather than spraying it directly onto the fabric. This reduced the chance of the pile collapsing & ensured that we were able to remove the cat pee odour.

Our team are IICRC approved in Odour Control & have a range of solutions & equipment to tackle most issues.

Conclusion: The final result (which, alas, we forgot to photograph) was an odourless, sanitised & visually clean velvet sofa which our client was delighted with. This type of work tends to take a little longer than standard upholstery cleaning, but we find it very satisfying when we can bring this luxury fabric back to its true potential condition.

If you have any questions about our professional velvet cleaning process, please get in touch.

Thank you for reading!

Wool carpet clean on The Circus, Bath

As those of you who live in Bath will know, the logistics of parking and working in our city can be interesting.

Operating a carpet cleaning company in Bath presents its own particular challenges so, over the years we have been in business, we have developed various strategies to ensure we can deliver a high quality eco-friendly deep-cleaning service without compromises.

This particular job was the result of a pigeon being trapped in a top floor flat. While it was contained in the property, it caused quite a mess & the owner was keen to have the carpets cleaned & decontaminated quickly. We organised a survey the same day as the initial call and were able to book the work within two working days.

Carpet cleaning equipment outside The Circus, Bath

On the day of the clean, our team collected keys from the nominated estate agents. If pre-arranged, this is a service we can easily provide for our customers in Bath.

After we had picked up the keys, we parked temporarily outside & unloaded.

You can see here that we have specified one of our powerful compact commercial machines, owing to the number (and narrowness) of the stairs here.

The balance between powerful kit & portability is key when working in most of our locations.

For this reason, we carry a wide range of machines & equipment to enable us to deliver the flexibility our customers require.

Carpet cleaning in Bath 1

The views from behind The Circus are pretty stunning. It’s certainly not the worst place to spend a morning!

Rinse extraction carpet cleaning

The quality of the wool carpet here was excellent. This type of carpet responds extremely well to our preferred eco-friendly carpet cleaning solution. It has a plant-based formula & will sanitise & condition the carpet, as well as deep-clean. 

Flat carpet cleaning in Bath

If you have any questions regarding this job, or how we clean using eco-friendly solutions, please feel free to get in touch using our contact form.

Thank you for reading.

Stain removal in Bath

Cleaning & sealing a Victorian tiled hallway

Many homes from the Victorian/Edwardian era contain skillfully laid tiled hallways. When they were originally installed, they would have then been cleaned & oiled at least once a week. In the more recent modern era, mopping is the main method of cleaning and brings with it a few issues.

“What has this floor been cleaned with?”

The chances are that most tiled floors are cleaned with a general detergent based solution. Over time, the sticky residues left by mopping with detergent accumulate in the grout lines and flaws in the tiles, attracting further dirt. If this is combined with insufficient rinsing, then you will find that entrance tiles can soon lose their vibrant colours beneath layers of soil.

Victorian tile cleaning in Cheltenham
Pointing finger L

This image shows a typical example. The floor is actually quite recent, but a regime of heavy footfall & standard mopping has lead to a dull, faded appearance.

After an initial survey to determine the quality of the installation & integrity of the tiles, our technician performed a simple test of the seal (this is done by pouring a small amount of water onto the surface of a section of tiles to see if the water is absorbed).

Any absorption indicates that the seal has failed & will require new applications of a sealant. 

The Clean

Stage One:

First of all, we conduct a thorough sweep & dry extraction of all debris & loose material on the floor.

Stage Two:

Next, we apply an eco-friendly tile specific alkali cleaning solution to break down historic deposits of soil, grease and layers of ingrained detergent residues. We do this in stages, using either a rotary machine or a more specialist agitating device (example video below) to ensure the floor is scubbed as thoroughly as possible.

How we deep-clean & re-seal Victorian tiles

Stage 3:

After the cleaning solution has broken down the layers of dirt in the tiles, we extract the resulting slurry using a rinse extraction machine or a “wet pick-up”. We then clean & rinse the floor again using pure water only. This tends to be the last stage of Day 1.

Stage 4:

On Day 2, only after the floor is completely dry, we begin applying the new layers of seal. The type of seal depends on the preferred finish type of the homeowner – in this case, we were instructed to put down a satin finish. After the initial layer has been applied, we allow the seal to dry or “cure” before applying further coats.

“A completely reinvigorating facelift”

Pointing finger

After 3 layers of sealant have been applied, the job is complete.

You can see in the image opposite that not only have these tiles been deeply cleaned, but that their colours are now enhanced.

This is the beauty of applying the right type of seal – you are protecting your floor from scuffs & spills, as well as giving the very first area of your home that people see a completely reinvigorating facelift.

Victorian tile sealing in Cheltenham

If you have any questions regarding the cleaning, sealing or general maintenance of your floor tiles, or any type of stone or laminate flooring, please do get in touch using either our  CONTACT page, or by calling your local branch of Green Man using the number at the top of the page.

Thank you for reading.

TV series upholstery cleaning under Covid!

Yesterday, our senior technician Rodney Gray attended a TV location to conduct a commercial upholstery clean.

 

The situation

Professional sofa cleaning

The modern looking suite had sat on a shelf in one of the large London prop-houses and had become dusty and probably a little damp. The shoot was imminent & the upholstery needed a professional deep clean to a high standard.

The need for a quick response was clear & we despatched our most experienced technician within 24 hours.

A professional deep-clean of props that have been hired presents an interesting situation. The items do not belong to the tv production team, so if these sofas & armchairs were damaged, the production company (and then us!) become liable. Every upholstery clean we conduct begins with a careful pre-test. There are endless combinations of fabric types that are used by furniture manufactures. Some of these (such as Haitian cotton, viscose, velvet etc.) can be challenging to clean without damage. 

The clean

Because of Covid-19 restrictions and, quite probably, the franticness of work on-set, an area outside had been prepared for us. This was ideal as it was a lovely day for drying – some late Autumn sun & a light breeze.

Professional commercial upholstery cleaning in Bristol

After the initial tests were done, we confirmed the fabric was suitable for a deep clean.

Our eco-friendly process follows the full professional specification to ensure all dry soil is recovered prior to stain treatments, rinse extraction (“steam cleaning”) and post-clean checks.

Professional commercial upholstery cleaning on a film set

The image above demonstrates the poor condition of the fabric. Our technician has applied our eco-sanitising pre-spray and is about to brush this in to work the solution evenly throughout. Once wet, fabrics often reveal their true condition. This also means that it can be difficult to determine the success of a clean until the item is fully dry.

The image also displays the Sapphire upholstery tool. This remarkable piece of kit enables us to rinse extract upholstery without actually “firing” the rinse solution into the fabric. The video below demonstrates the principle (see 1:10) :

The work went well and a large amount of soiling was recovered. Our cleaning methodology sanitises as part of the process. On an extremely Covid sensitive site, this was an additional bonus for the production team.

Thank you for reading!

Hello, Bath. We remain open & determined to fight this…

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Good morning, Bath. Here we go again…

I must admit, it felt pretty dispiriting to hear we were to go into a second lockdown. I feel particularly for our local businesses in the hospitality sector that are forced to close their doors. All we can hope for is that as many of us as possible manage to stick to the guidelines & do what we can to keep one another safe.

Green Man have taken the decision to continue to work.

We upgraded our Covid-19 working protocols last Friday to ensure we remain compliant.

Specifically, we are:

  • Maintaining a more than safe distance between ourselves & our customers (we are asking customers to either be out of the house or, at the very least, never in the same room as our technicians)
  • Wearing masks throughout the duration of any job
  • Sanitising any touch-points we have interfaced with at the end of the job

As a small local business, we have to try and stay working if we can.

I appreciate that some may disagree with this.

Unfortunately, as self-employed tradesmen (and women, Ellie!) we are not guaranteed the same rights as those eligible for furlough. It looks as though the chancellor may have increased our entitlement, but the message seems to be that we should continue to work until told otherwise.

Other news

Aside from the misery that is Covid, the good news is that we have been working to improve our offering.

We have recently invested in new kit & upgrades to be able to better deliver urine treatments. Never a glamorous service, but absolutely a key part of our offering!

The new kit enables us to more effectively tackle the sub-floor and underlay as part of our process. We have sourced an industry-standard new solution that powers through the ammonia compounds & nitrogen build-ups that urine causes.

If you have any questions about this, or anything related to our range of carpet, hard-floor, rug, stone or upholstery cleaning services, we’d be delighted to hear from you.

Take care, stay safe,

Jon (Director)

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DHI Charity Carpet Clean – Summer 2020

Over the course of each year, our Bath & Bristol technicians provide free carpet cleaning at the office & residential locations of DHI.

This is what DHI say about themselves:

We run innovative services to help disadvantaged people and those living on the margins of society turn their lives around. Embedded throughout our services is the idea that the problems people face do not exist in a vacuum and the help we provide should be holistic.

DHI operate in Bath & North East Somerset, Bristol, Wiltshire, South Gloucestershire and Somerset.

We usually work in each of the DHI locations at least once a year and conduct a deep-clean of all areas. On August 21st, our teams provided a full commercial deep-clean of the following locations:

  • All communal areas in DHI’s residential housing in Larkhall, Bath
  • All communal areas in DHI‘s residential housing in Central Bath
  • All offices, communal areas & meeting rooms at DHI‘s central hub in Bath, The Beehive
Charity carpet cleaning

In the end, the work took three of us from around 10am until 4pm.

We had the opportunity during the day to meet some of the inspiring residents & members of staff who all helped to make the day a rewarding one.

We estimate we deep-cleaned about 400 metres square which, depending which company you call, represents commercial carpet cleaning of a value between £800 and £1800!

As part of our donation, we raised £128 towards  a brand new drug and alcohol treatment centre in St James’ Parade, Bath.

We had hoped to raise more, but we definitely found it hard to get the message heard amongst so many calls for donations from multiple charities during the early days of the pandemic. If you are interested in finding out more about DHI, follow this link.

If you would like to make a donation to DHI, do so here.

Thank you for reading.

The Bath Carpet Cleaning Challenge

The Green Man carpet cleaning team are coming together to speed-clean all carpeted areas in two communal houses, as well as all the offices, meeting areas & shared spaces at The Beehive.

Location 1:

3 flights of stairs & landings & one long hall

[Distance to Location 2: 1.5 miles through busy traffic]

Location 2

6 flights of stairs & landings, one pretty grubby lounge & one hall

[Distance to Location 3: 1.1 miles through busy traffic]

Location 3

4 offices of varying sizes (1 large, 2 medium, 1 small), 2 long corridors, stairs, large meeting space & four small meeting rooms.

Please make a donation to DHI on our behalf and send your estimate of how long you think the work will take.

The closest estimate wins a free professional eco-friendly lounge or sofa clean…

Send your estimation to myestimate@greenmancleaning.co.uk

Eco-friendly whole house clean in a Cotswold country home

Professional wood floor refinishing

Green Man provide a mid-point between maintenance & sanding for home owners with wooden flooring. This property had a large amount of wood flooring with a heavy varnish & significant marking throughout.  

We discussed with the client the pros & cons of refinishing compared to sanding in this instance. As the floors needed to be ready in a short amount of time within a pre-determined budget, refinishing was chosen.

The process involves:

  • Dry extraction/vacuuming
  • Application of linseed oil based bio-cleaning solution
  • Agitation using oscillating pad machine
  • Rinse extraction
  • Accelerated drying using air-movers
  • Application of two coats of industry standard wood refinisher (which refreshes the varnish, as well as in-filling micro-abrasions on the varnish)

Professional sisal carpet cleaning

Sisal flooring is beautiful & resilient to heavy use, but very difficult to clean once dirty or stained. Because it is a dry, cellulosic fibre any excess of water will cause it to deteriorate. For this reason, we use a dry compound to clean sisal. It’s a fairly laborious, time-consuming process but, as you can see, these carpets responded very well-

Last month, the whole Green Man team worked together to deep-clean & decontaminate a large country home in the Cotswolds within just three days. This brought together our teams from Bath, Bristol, Cheltenham, Frome & Gloucester in close co-ordination amidst strict social distancing and involved the following professional cleaning services:

  • Wool carpet cleaning
  • Sisal carpet cleaning
  • Wood flooring cleaning & refinishing
  • Limestone floor cleaning
  • Linen upholstery cleaning
  • Full decontamination of the large 6 bedroom property

We were delighted to also be contracting with local providers Clean as a Jem for:

  • Start of tenancy deep-cleaning
  • Window Cleaning

The Brief

Our client contacted us on behalf of the buyer to initially conduct a full survey of the property. The brief was demanding, but simple,

“Deep-clean, restore & decontaminate every aspect of the property in order to bring it as close to ‘as new’ as possible.” 

The work was also specified to be carried out within three days, alongside multiple other contractors engaged in decorating, installing electrical systems & landscaping.

Eco friendly hard floor cleaning in the Cotswolds 1

Professional wool carpet cleaning

The property had been purchased part-furnished and was fitted with a large amount of white, pure wool carpeting. In order to bring the carpets to their best potential condition, we specified a deep-clean with our most powerful, eco-solution that not only sanitises the wool, but conditions it. 

Our process for cleaning carpets includes:

  • Pre-testing
  • Industrial vacuuming with Sebo BS36/46
  • Spot/stain treatments
  • Application of eco-sanitising solution
  • Agitation (mechanical or manual with a pile brush)
  • Traditional rinse extraction
  • Pile grooming
  • Accelerated drying using air-movers

Professional limestone floor cleaning

The entrance hall, downstairs corridors, kitchen & multiple en suite bathrooms had limestone flooring. The flooring was quite heavily soiled and would need a full deep-clean using our hard-floor cleaning machinery & solutions. The survey indicated that although the limestone would benefit from a top-up coat of impregnating seal, the logistics of multiple trades moving throughout the property meant that there would not be any opportunity to do this.

Limestone flooring is porous & textured, meaning plenty of imperfections in which soil can accumulate. Our method is to use a combination of rotary brush & oscillating pad, followed by rinse extraction to remove the soil and bring the limestone back to its original brightness.

Professional linen upholstery cleaning

One of the first things noted in the initial survey was a huge amount of linen furniture. As well as the largest corner sofa I’d ever seen (in the cinema room), there were also 2x three piece suites, an array of dining chairs & multiple chaise longues in the bedrooms & bathrooms.

Linen is a natural fibre from the flax plant. For this reason, it needs to be treated with care as it can suffer cellulosic browning if overwet, or rinsed with a solution at the incorrect ph. Obviously, when faced with such a large quantity of fabric, it is critical to maintain attention to detail…

The Verdict

The team knew from the outset that our client had specified the work to be of the highest standard. At the end of Day 3, I conducted a full walk-through with our client & housekeeping. It was with a real sense of satisfaction & relief that we were told that our work had fulfilled the new owner’s specifications.

If you have an enquiry regarding deep-cleaning, start of tenancy, end of tenancy or decontamination services in the Cotswolds area, feel free to get in touch to arrange a no obligation survey.

Thank you for reading.

End of tenancy carpet cleaning in Bath

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Two of us were out in Weston village, Bath yesterday conducting a deep carpet clean as part of an end of tenancy cleaning job.

Prior to confirming the work, we had discussed  social distancing, use of PPE and regular hand washing to ensure we were protecting both ourselves and our client.

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As this was our first job post-lockdown, we allocated double the usual amount of time so that we could make sure all elements of our eco-friendly clean could be carried out safely.

This involved:

  • Industrial vacuuming
  • Spot & stain treatments
  • Eco-friendly and sanitising pre-spray
  • Mechanical agitation
  • Traditional rinse extraction

 

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In the images, you see our technician Aaron wearing face mask & gloves, both key elements in our strategy to counter cross contamination.

One of the main reasons we now need to factor additional time for our work is that our equipment needs to be cleaned down & decontaminated after each job.

Normally, we would rinse through our kit after a job. Now we need to use a sanitising solution to ensure we are operating safely and in a consicentious manner.

If you have any questions about our carpet cleaning services, end of tenancy cleaning, hard floor  or upholstery cleaning, please feel free to get in touch to talk through how we might be able to help.

Stay safe,

Jon – Green Man

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Contamination Control Certification

Here is my certificate from the Global Biorisk Advisory Council (GBAC) for the excellent & informative training course for cleaning professionals.

This course was to prepare for, respond to and recover from biohazards in the workplace. By completing the course, I revised infection and contamination control measures for infectious disease outbreak situations such as the novel coronavirus (SARS-CoV-2).